Welcome to NBI clearance online. We are an independent online guide and facilitator designed to help applicants complete the National Bureau of Investigation (NBI) Clearance application form accurately and efficiently. We are not the official NBI clearance website and are not affiliated with the Philippine government or the NBI.
This Privacy Policy explains our practices regarding information collection and use. Our fundamental principle is that we are designed to minimize data handling. We do not store or process your sensitive personal information on our servers.
2. Information We Do NOT Collect
It is crucial to understand what we do not do:
- We do not store your completed NBI application form data (e.g., full name, birthdate, parents’ names, address) on our servers.
- We do not collect or have access to your fingerprints or photograph.
- We do not process your payment for the NBI clearance fee.
- We do not perform the official background check or have any influence over the “Hit” or “No Hit” status of your application.
The official NBI clearance process, including all data collection and processing, is handled solely by the National Bureau of Investigation through their official portal and clearance centers.
3. Information We May Collect
To provide and improve our guidance services, we may collect the following non-personal and technical information:
A. Information You Voluntarily Provide:
- Contact Information: If you contact us for support via email or a contact form, we may collect your name and email address to respond to you. This is kept confidential and is not used for marketing unless you have given us permission.
- Form Data (Temporary/Client-Side): The information you enter into our form guides is processed locally on your device (client-side) to help you fill the fields correctly. This data is not automatically transmitted to or stored on our servers.
B. Automatically Collected Technical Information:
Like most websites, we collect non-personally identifiable information to understand how our guide is used and to improve its performance.
- IP Address
- Browser Type and Version
- Pages Visited on Our Site and Time Spent
- Referring Website (if applicable)
This data is aggregated and anonymized, meaning it cannot be used to identify any individual user.
4. How We Use Your Information
The limited information we collect is used for the following purposes:
- To Provide Our Service: To display the correct form fields and guide you through the application steps on our website.
- To Improve User Experience: To analyze aggregated usage data to identify pain points, improve our form flow, and fix technical bugs.
- To Respond to Inquiries: To answer your questions and provide customer support.
- For Security: To monitor and prevent abuse and security threats to our website.
5. Data Transfer to the Official NBI Portal
The core function of our service is to prepare you for the official application. Once you are ready, you will be redirected to the official NBI Clearance website (https://nbi.clearance.ph/). At that point, all the personal information you have carefully prepared will be entered by you directly onto the official NBI portal, and it will be subject to the NBI’s own Privacy Policy and Data Protection practices.
We strongly advise you to review the official NBI Privacy Policy before submitting your application on their site.
6. Data Storage and Security
- Storage of Personal Data: We do not store your NBI application data. Any personal information you use to fill out our practice forms remains on your local device and is your responsibility.
- Security: We implement standard technical and organizational security measures to protect our website and the non-personal data we collect from unauthorized access or alteration.
7. Your Rights
Since we do not store your personal NBI application data, the rights of access, correction, and erasure primarily apply to any contact information you may have voluntarily provided to us (e.g., via a support email). You can contact us at any time to request details about this information or to have it deleted.
8. Cookies and Tracking Technologies
Our website may use “cookies” and similar tracking technologies to enhance functionality and analyze site traffic. These are used to remember your preferences and understand how users navigate our guide. You can disable cookies through your browser settings, but this may affect the functionality of our website.
9. Third-Party Links
Our website contains links to the official NBI website and other relevant third-party resources (e.g., payment centers, location maps). We are not responsible for the content or privacy practices of these external sites. We encourage you to read the privacy policies of every site you visit, especially the official NBI portal.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.
11. Contact Us
If you have any questions about this Privacy Policy or our services, please don’t hesitate to contact us.