Terms and Conditions

1. Acceptance of Terms

Welcome to NBI Clearance Online (the “Service”). By accessing and using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions (“Terms”). If you do not agree with any part of these terms, you must not use our service.

2. Description of Service

NBI Clearance Online is an independent, privately-operated online guide and facilitation service. We provide users with information, form-filling guidance, and step-by-step instructions to assist them in completing their application for an NBI Clearance online.

We provide informational guides and form-filling assistance only. We do not process payments, schedule appointments, or submit applications on your behalf. All official transactions must be completed directly on the NBI’s official portal.

Crucially, we are NOT the official National Bureau of Investigation (NBI) Clearance portal. We are not affiliated with, endorsed by, or acting on behalf of the Philippine government or the NBI.

3. User Responsibilities and Accountabilities

By using this service, you agree to the following:

  • Accuracy of Information: You are solely responsible for the accuracy, truthfulness, and completeness of all information you prepare using our guides. You must ensure this information matches your official documents before submitting it to the official NBI website.
  • Final Submission on Official Portal: You understand and agree that the actual application submission, payment, background check, and issuance of the clearance are performed exclusively on the official NBI Clearance website. You are solely responsible for reviewing your application on the official site before final submission.
  • Compliance with Laws: You agree to use the service only for lawful purposes and in accordance with these Terms.
  • System Requirements: You are responsible for ensuring you have a compatible device, a stable internet connection, and an updated web browser to use our service effectively.

4. Prohibited Uses

You agree not to use the Service:

  • For any unlawful purpose or to solicit others to perform or participate in any unlawful acts.
  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others.
  • To harass, abuse, insult, harm, defame, slander, or intimidate others.
  • To submit false or misleading information.
  • To upload or transmit viruses or any other type of malicious code that will or may be used to disrupt the Service.
  • To collect or track the personal information of others.
  • To spam, phish, or engage in any other unethical or disruptive activities.

5. Disclaimer of Warranties and Limitation of Liability

  • Service “As Is”: Our service is provided on an “as is” and “as available” basis without any warranties, express or implied. We do not guarantee that the service will be uninterrupted, error-free, or free from viruses or other harmful components.
  • No Liability for Application Outcomes: NBI Clearance Online, its owners, employees, and agents shall not be held liable for any direct, indirect, incidental, or consequential damages arising from:
    • The use or inability to use our service.
    • Any errors, mistakes, or inaccuracies in our guides or content.
    • Any delays, rejections, investigations, or “Hit” statuses on your official NBI application.
    • Any loss or damage resulting from your reliance on the information provided by our service.
    • Any issues related to the official NBI portal, including technical glitches, payment processing, appointment scheduling, data breaches, or clearance release.
  • Assumption of Risk: Your use of our service and your subsequent interaction with the official NBI portal is solely at your own risk.

6. Indemnification

You agree to indemnify, defend, and hold harmless NBI Clearance Online and its owners, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt arising from: (i) your use of and access to the Service; (ii) your violation of any term of these Terms; or (iii) your violation of any third-party right, including without limitation any copyright or privacy right related to the information you prepare or submit.

7. Third-Party Links

Our service contains an external link to the official NBI Clearance website. This link is provided solely for your convenience to proceed with the official application process.

We do not link to or facilitate any third-party payment gateways, appointment booking services, or other external websites. Any references to payment centers, document requirements, or application steps are for informational guidance only.

We are not responsible for the content, privacy policies, practices, availability, or security of the official NBI website. Your interaction with the official NBI portal is entirely at your own risk, and is governed by the NBI’s own terms, conditions, and privacy policy.

8. Intellectual Property

The content, layout, design, data, and graphics on this website (excluding the NBI’s official logos and trademarks) are the intellectual property of NBI Clearance Online or our licensors and are protected by copyright and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from our content without our express written permission.

All references to “NBI Clearance” and related terms are used for descriptive purposes only. All official government logos and trademarks remain the property of their respective owners.

9. Privacy

Your use of our Service is also governed by our Privacy Policy, which explains how we handle information. Please review our Privacy Policy to understand our practices. By using the Service, you consent to the data practices described in the Privacy Policy.

10. Modifications to the Service and Terms

We reserve the right to modify or discontinue, temporarily or permanently, the service (or any part of it) with or without notice. We also reserve the right to update these Terms and Conditions at any time. We will notify users of any material changes by posting the new Terms on this site. Your continued use of the service after any such change constitutes your acceptance of the new Terms.

11. Termination

We may terminate or suspend your access to our service immediately, without prior notice or liability, for any reason whatsoever, including, without limitation, if you breach the Terms.

12. Governing Law and Severability

These Terms shall be governed and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions will remain in effect.

13. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and NBI Clearance Online regarding your use of the Service and supersede any prior agreements.

14. Contact Us

If you have any questions about these Terms and Conditions, don’t hesitate to get in touch with us.